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Privacy Policy

Last updated: January 2025

Our Commitment to Your Privacy

At Rowan, we understand that your personal information and family data are deeply private. We're committed to protecting your privacy and being transparent about how we collect, use, and safeguard your information.

Information We Collect

Account Information

  • Name and email address
  • Profile picture (optional)
  • Password (encrypted and never stored in plain text)
  • Space/family name and member information

Content You Create

  • Tasks, projects, and to-do items
  • Calendar events and appointments
  • Messages sent within your space
  • Shopping lists and meal plans
  • Household tasks and goals
  • Notes and reminders

Usage Data

  • Device type and operating system
  • Browser type and version
  • IP address and general location (city/country level)
  • Pages visited and features used
  • Time and date of access

How We Use Your Information

  • Provide the Service: To deliver Rowan's features and functionality to you and your family
  • Improve Experience: To understand how you use Rowan and make improvements
  • Communication: To send important updates, security alerts, and feature announcements
  • Support: To respond to your questions and provide customer support
  • Security: To detect and prevent fraud, abuse, and security incidents
  • Legal Compliance: To comply with applicable laws and regulations

Data Sharing and Third Parties

We DO NOT Sell Your Data

Your personal information and family data will never be sold to third parties. Period.

When We Share Information

  • Within Your Space: Information you create is shared with other members of your family/couple space
  • Service Providers: We use trusted third-party services for hosting, analytics, and infrastructure (all under strict data protection agreements)
  • Legal Requirements: We may disclose information if required by law or to protect rights and safety
  • Business Transfers: In the event of a merger or acquisition, your data would be transferred under the same privacy commitments

Data Security

We implement industry-standard security measures to protect your information:

  • End-to-end encryption for sensitive data
  • Secure HTTPS connections for all data transmission
  • Regular security audits and vulnerability assessments
  • Access controls and authentication mechanisms
  • Encrypted database storage
  • Regular automated backups

Your Privacy Rights

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and associated data
  • Export: Download your data in a portable format
  • Opt-out: Unsubscribe from marketing communications
  • Objection: Object to certain data processing activities

To exercise these rights, contact us at privacy@rowan.app

Data Retention

We retain your information for as long as your account is active or as needed to provide services. When you delete your account, we:

  • Immediately remove access to your data
  • Permanently delete your data within 30 days
  • Retain certain information only as required by law or for legitimate business purposes

Cookies and Tracking

We use cookies and similar technologies to:

  • Keep you logged in
  • Remember your preferences
  • Understand how you use Rowan
  • Improve performance and user experience

You can control cookies through your browser settings, though some features may not work properly if cookies are disabled.

Children's Privacy

Rowan is designed for adults managing household and family activities. We do not knowingly collect information from children under 13. If you're a parent and believe your child has provided us with information, please contact us.

International Users

Rowan is hosted in the United States. If you're accessing from outside the US, your information may be transferred to and processed in the US. We comply with applicable data protection laws, including GDPR for EU users.

Changes to This Policy

We may update this Privacy Policy from time to time. We'll notify you of significant changes via email or through the app. Your continued use of Rowan after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices: